Refund & Cancellation Policy

Last updated: 23 June 2026

We want you to be satisfied with Qlean. This policy explains how cancellations and refunds work.

1. Cancellation

Subscriptions bought inside the app are managed by Google Play, so they must be cancelled there - open the Play Store, tap your profile, then Payments & subscriptions, then Subscriptions. We cannot cancel a Google Play subscription on your behalf.

Cancel during your 3 free days and you are not charged at all. Access continues until the free days end.
Cancel later and you will not be charged for any future billing cycles.
Your access remains active until the end of the period you have already paid for.

If you bought a subscription through this website rather than the app, email support@qlean.in and we will cancel it for you.

Want a different plan rather than a cancellation? Email support@qlean.in - we can move you between monthly, quarterly and yearly. Plans cannot be switched from inside the app.

2. Refunds

Because Qlean is a digital service that grants immediate access:

If you experience a technical issue that prevents the app from working and our support team cannot resolve it within 7 days, you are eligible for a full refund of your most recent payment.
Refund requests must be made within 7 days of the charge.
Refunds are issued by Google Play to your original payment method and typically take 5–10 business days to appear.

3. Non-refundable cases

Change of mind after the app has been used and is functioning correctly.
Charges older than 7 days.
Failure to cancel before the next billing cycle.

4. How to request a refund

Email support@qlean.in with the email address used for your subscription and a brief description of the issue. We respond to all requests within 48 hours.

5. Contact

For any billing question, reach us at support@qlean.in.